BMCHS Rd No. 5

BMCHS Sharafabad, Karachi, Karachi City, Sindh
Pakistan

Frequently Asked Questions

Please read our FAQ before sending us a message.

What is the delivery time?

Order delivery takes 3-5 days, depending on the size and availability of the product. Orders are processed before 1 PM on a working day and are generally scheduled for delivery the following working day.

How do I pay Cash on Delivery (COD)?

You can pay through Cash on Delivery (COD) for transactions up to Rs. 25,000. Once all items you wish to purchase have been added to your cart, follow the steps below to pay with COD:

  • Click ‘Proceed to Checkout’
  • Fill in the ‘Billing Information’ and ‘Shipping Method’ forms
  • In the Payment Information form, select “Cash on Delivery”
  • Click on “Confirm Now.” Note your Order Number which will be provided to you at the “Thank You” page
  • Your package will be delivered via TCS courier before or on the expected delivery date
  • You’ll be asked for the required amount in cash at the time of the delivery and will be provided with a receipt along with your purchase.
In how many destinations is this service available?

The COD service is available in Karachi ONLY.

What are the delivery charges?

Shipping charges depend on the delivery location and package weight.

How do I know that my order has been confirmed?

Once you have placed an order, you will receive a confirmation email from us. However, the order would be shipped only when payment verification is complete (in case of online payments) or telephonic verification of shipping address has been carried out (in case of Cash On Delivery).

How can I place an order?

Once you have found the product you want, it’s time to place your order! There are three ways you can place your order:

  • Ordering through the Product Screen
  • Add to Cart Button
  • Using the Quick View Option

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